A water supply agreement with legal entities or individuals is concluded with the organization of a water supply and sewage system. It is formed on the basis of a model document, which is approved by a resolution of the Government of the Russian Federation. The contract is concluded separately for centralized cold water supply and sanitation, or a single contract is drawn up for these two services.
Subject of the agreement and payment procedure
According to a standard cold water supply agreement approved by the government of the Russian Federation, a service provider company is obliged to provide drinking water or technical water to subscribers (individuals, legal entities).
The consumer undertakes to pay for the delivered resource of appropriate quality. Homeowners must comply with the general rules imposed in the contract, to ensure the effective functioning of metering devices.
A mandatory clause of the contract is an indication of the start date of the supply of the resource to the subscriber. The guaranteed volume of water that is provided for the population (including for fire fighting needs), the pressure level in the system are determined by the conditions of technological connection to a centralized network.
Individuals pay for the delivered services in accordance with the procedure and tariffs, which are approved taking into account the legislation of the Russian Federation on state regulation of prices. For the billing period, a period of one month is taken. The tariffs adopted at the time of conclusion of the contract for water supply with the population must be indicated.
Payment for the delivered volume occurs until the 10th day of the month following the billing month. The resource organization provides subscribers with an account no later than the 5th day. Reconciliation of settlements is carried out at least once a year or at the initiative of one of the parties. As a result, an act is drawn up, which is signed by the subscriber and the service provider.
Rights and obligations of the parties
A sample water supply agreement provides guidance on consumers and the company that owns the resource.
Service Provider
Responsibilities of the water supply and sewer system:
- to supply subscribers with water in an established volume and quality;
- ensure the effective functioning of networks located in their area of responsibility;
- monitor water quality;
- observe the mode of supplying the resource to the consumer;
- notify subscribers on the day that water quality inconsistencies are identified with existing standards;
- respond to customer complaints in the manner prescribed by the law of the Russian Federation;
- Seal metering devices without extra charge.
It is the responsibility of the service provider company to notify subscribers of the temporary cessation of the resource. They must take timely measures to eliminate emergency situations, provide the ability to install fire hydrant pointers. The company needs to equip and effectively operate the protection zones of water supply sources.
The service provider organization has the right to monitor the correct operation of metering devices and initiate reconciliation of settlements. A company may require access to the networks, non-residential premises where they are located. The organization has the right to limit the supply of resources in accordance with the laws of the Russian Federation.
Customers
Subscriber Responsibilities:
- ensure the efficient operation of networks owned by them;
- comply with the consumption regimen;
- ensure the safety of fillings, water accounting;
- notify authorized organizations of the malfunction of communal networks, of the impossibility of using fire hydrants with insufficient pressure;
- make payment according to invoices;
- provide the opportunity to use engineering networks to third parties after agreement with the organization-resource owner.
The subscriber has the right in response to an application to the management company to receive information about water quality. After connecting to a centralized water supply system, the user must be promptly notified of a change in tariffs.
The procedure for commercial accounting and water quality control
The contract indicates the party that makes the commercial accounting of water. In the absence of instruments that measure the amount of the supplied resource, the subscriber is obliged to notify the RNO within a certain period of time and ensure their availability.
Readings from accounting equipment are made on the last day of the current month. Information is transmitted by the parties by any convenient means of communication.
When performing quality control of water supplied to subscribers for drinking purposes, the legislation of the Russian Federation is taken as a basis. A temporary minimal mismatch of the parameters is allowed, but with the obligatory subsequent elimination of the problems that have appeared.
The subscriber has the right to independently take water samples and submit them for analysis to accredited organizations. He must notify the plumbing company of his actions no later than 3 days before the event.
Other obligations of consumers
The consumer is obliged to provide access to the organization-provider of services to the water supply system, metering devices, places of receiving water samples. The company notifies the subscriber in advance of the time of the visit and the list of inspectors. Employees of the organization on the spot present a certificate or power of attorney.
The subscriber has the right to participate in the audit process. If access is denied, the consumer pays for the amount of water determined by the calculation method.
Upon transfer of rights to water supply facilities, the consumer is obliged to notify the company within 3 days. He sends them a written statement. A list of persons who obtained the rights and documents confirming this fact are added to the notification.
Other water supply conditions
The user provides the organization with information about sub-subscribers. All data is transmitted in writing. The list of persons, the period of use of networks, schemes and methods of connection are indicated.
The water company is not responsible for violations of the terms of the contract in relation to sub-subscribers.
Dispute Resolution Procedure
If there is disagreement with one of the parties, it is necessary to submit a claim to it containing the following information:
- general information about the applicant;
- content of the dispute;
- information about the object in relation to which there were disagreements.
After receiving the claim, the party gives an answer within 5 days. The resolution of the dispute is drawn up in the form of an act. Having not reached agreement, the parties solve the problem in court.
Responsibility and other clauses of the contract
For failure to comply with the terms of the contract, the parties are liable under the laws of the Russian Federation. If the organization violates the requirements for water quality, the mode of its supply, the subscriber can receive a reduction in the amount of payment for the services provided. If the consumer improperly performs the calculations, the company has the right to invoice with the inclusion of the penalty.
The standard form of the contract also indicates the duration of the document, the conditions for the temporary interruption of water supply and force majeure circumstances.
Contract terms
In order to draw up a contract for connection to centralized water supply, it is necessary to apply to the service provider organization. The subscriber additionally provides information on the balance of water consumption and sanitation, water sampling schemes.
The consumer attaches to the application a copy of the documents of ownership, technical documentation. It is also necessary to submit a power of attorney if the subscriber is represented by his authorized person. The exact list of documents is indicated by the service provider organization.
